Full support is available, to make sure you're always getting the best out of ActiveFiler and have expert help available should you need it. Custom solutions based on ActiveFiler can be tailor-made to fit your exact needs if required.

Contracts

Support contracts may be purchased with the initial from the "Buy" menu or by contacting us. Maintenance (software update subscriptions) are also available to ensure you are always up-to-date.

Tickets

Support tickets (help requests for any issues) can be submitted via the menu above "Support Request". You will receive a unique ID for each issue and be updated with progress. Usual response time is under an hour.

Bespoke Solutions

ActiveFiler was built with extensibility and integration with other software in mind, and is an ideal base to a semi-bespoke solution. Contact us to discuss your requirements.